Located in Seattle, Washington, the Hointer Beta Store is a revolutionary apparel store targeting men. Founder & former Amazon executive, Nadia Shouraboura is banking on the “old” theory that “men don’t like to shop.” The result is a store that allows men to shop quickly with the help of their smartphone. This newest men’s clothing store saves on labor costs associated with shelf replenishment, rather it is powered by robots and the stores’ mobile app.
By downloading the Hointer’s app on the shopper’s android or iPhone, the shopper can try on clothes and place them in a virtual shopping cart. The shopper has a wide selection of apparel to choose from. About 150 styles of jeans from 23 designers are suspended from steel cables within the store. Hointer also sells shirts and belts, each of which has a tag with a QR code.
The most interesting part of this store is that the clothes in your shopping cart arrive in the dressing room within 30 seconds. A specific dressing room number on the app directs the shopper to his clothes. If the clothes don’t fit, the shopper can place the clothes in a particular section and request a different pair on their phone. The clothes that don’t fit are simultaneously removed from the shoppers’ virtual shopping cart. The apparel can be purchased while the shopper is still in the fitting room by swiping a credit/debit card on the tablet kiosk’s attached card reader. There is also a similar tablet within the store.
This innovative store format presents a new perspective on integrated retail within a brick and mortar store. Hointer’s also tracks real-time shoppers’ activity in the store and permits customers to rate the apparel on their smartphone. Hointer’s gives brands access to the data on the retailer’s portal. With this data, brands can see which pair of jeans, shirts, and belts sell well within the beta store.
Is this the store of the future? What characteristics of this format are transferable to different retail channels?
http://www.hointer.com/
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