Will Ocado be the Amazon of online grocery shopping?
Firm holds talks to expand abroad
- Company in talks to license its know-how around the
world
- Signs 25-year distribution contract with Morrisons
- Chief executive Time Steiner believers grocers will
rent delivery systems
Global vision: Tim Steiner, chief
executive of Ocado, said the comapny has held talks with global retailers
Ocado has held talks to expand
abroad and transform itself into the next big star of the technology industry.The
retailer, which has been described as the Amazon of food for its cutting-edge
warehousing and delivery system, is in talks to license its know-how around the
world. Shares in the Hatfield-based firm, which was started by three former
Goldman Sachs bankers 13 years ago, soared 32 per cent as it announced its
first new contract since signing a deal with Waitrose in 2000.
In a move that could transform its
fortunes, Ocado has signed a 25-year distribution contract with Morrisons which
it will operate in tandem with Waitrose.Ocado will provide systems that will
become the backbone for the online debut of Britain’s fourth largest grocer. Morrisons
will pay to use Ocado’s hi-tech warehouse and delivery system to distribute its
products.The chain is fighting to catch up with rivals including Tesco and
Asda, who have sold groceries over the internet for years.
Ocado chief executive Tim Steiner
told the Mail he think grocers will move from developing their own expensive
systems to renting communal versions. He said the Morrisons move is the start
of growing the Ocado business into new areas. ‘We have held talks with global
retailers who are interested in our systems,’ said Mr Steiner. ‘Wherever you go
around the globe experts say the most advanced retail system has been created
by Ocado. Businesses from Asia, North America, Europe and Australasia have come
to talk to us. They don’t need to reinvent what we’ve done already.’
Ocado,
which has still to turn a profit, has created an automated warehouse filled
with robots and conveyor belts and owns the software that powers it.It also has
sophisticated technology that routes its vans around the country to avoid peak
traffic and road works so that deliveries arrive in time for specific hour
slots.
Expanding: Ocado has created an
automated warehouse filled with robots and conveyor belts and owns the software
that powers it
Ocado’s systems have been compared
to American technology giant Amazon, which also uses state-of-the-art
technology to cut costs and deliver books and other mainly non-food items
efficiently.It too rents out its platform to third parties and provides the
backbone for Marks & Spencer’s website. Mr Steiner said: ‘There are many
different ways we could utilise our intellectual property. ‘We could just sell
it under licence, form a joint venture, or operate our own system in a new
territory ourselves.’
Ocado was founded by Mr Steiner,
Jason Gissing and Jonathan Faiman in April 2000 and by October had entered into
the branding and sourcing arrangement with Waitrose. It started commercial
delivery service in January 2002, operating initially in St Albans and Hemel
Hempstead. By May 2005 its delivery area expanded to cover more than 10million
households.
Unlike rivals, it hires computer
experts to work in-house, rather than buy in existing programmes. Projects
listed on its website include robots with 3D vision and intelligent machines
that can adapt quickly to follow fast-changing instructions. ‘We are continuing
to invest millions in our state of the art technology, and to develop software
systems and algorithms to solve an array of complex problems,’ the company says
on a website dedicated entirely to the company’s science and innovation.
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