Coming in from the cold — the importance of food traceability in cold storage environments

http://www.honeywellaidc.com 
By David Thompson, Australian Business Manager, Honeywell Scanning & Mobility, ANZ 
Wednesday, 24 June, 2015

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The Australian food storage and transport sectors face increasing operational challenges. As demand for food products grows across Australia and around the world, food growers, manufacturers and distributors who supply perishable goods must ensure they are not only getting the right products to the right customer, but that they are also delivering goods in the right condition.

It is vital that Australian cold storage and distribution operators understand that just as cold temperature conditions such as cold air, frost and condensation can make life a challenge for workers operating in these environments, they also create a specific challenge for tracking goods throughout the supply chain.

Importantly, and what some Australian food manufacturers, distributors and retailers are still not fully appreciating, is that just as coats, hats and gloves are essential for workers to function for more than a few minutes in cold storage areas, mobile data-collection computers, barcode readers, voice solutions and wireless networking equipment must be developed to perform under freezing conditions.

Driving global food traceability

Large supermarket chains have been key global drivers in the push for greater supply chain automation in cold storage areas and higher product quality assurance over recent years. Perishable goods that must be transported and stored at chilled temperatures to ensure they meet government food standards and internal quality control measures, such as dairy products, require specialist supply chain support and technology.

For Australian exporters, the concept of tracing products through cold storage environments (whether that be in chilled store rooms, insulated containers or refrigerated trucks), is all the more important when considering some of the food safety importation laws in place around the world. For example, in 2005 it was announced that European food safety requirements for fresh product traceability would become an import criterion, meaning that local exporters needed to be able to guarantee a high level of traceability for tracking their cartons and pallets. These laws mean that all food and feed businesses must have effective systems and records to ensure that all foodstuffs can be traced throughout the food chain ‘from farm to fork’. Known as the ‘one-step-backward, one-step-forward’ approach, each business must be able to tell who all their suppliers are and who they supply to themselves (with the exception of consumers). That all European Food businesses should have withdrawal/recall procedures for unsafe food, and must notify authorities immediately in the event of a food and/or feed safety scare, only means that the proper structures and technologies need to be in place throughout the entire supply chain.

The right technology for the work environment

Standard retail tracking computers and devices don’t perform to adequate levels when confronted with cold storage situations. LCD screens can freeze up, barcode readers will not function if frost or condensation covers their optical ports and mobile computing batteries won’t release energy when temperatures drop below certain levels. These challenges contribute to situations whereby workers may resort to manual data entry, which severely reduces productivity and increases error rates — just to ensure that product tracking is occurring at all.

Operating in cold storage environments requires the ability to adjust to specific environmental conditions to ensure continued product traceability. To ensure automated supply chain systems and mobile computers function satisfactorily in these harsh operating environments, it is necessary to use equipment that is adapted with a special casing/housing along with internal screen heaters, which sets them apart from traditional mobile computing equipment. Supply chain workers operating in cold storage environments who try to use traditional mobile computing devices for tracking and tracing goods risk equipment failure, which can result in lost productivity as well as unnecessary repair and replacement costs.

Fortunately, specialist technology being developed by leading supply chain technology providers such as Honeywell Scanning & Mobility can now deliver Australian food producers and retailers with supply chain tracking and tracing solutions that perform even in freezing temperatures. For instance, Honeywell’s TectonCS mobile computer can operate in temperatures as low as -30°C and offers internal heaters and screen defrosters allowing workers to carry out product tracking tasks regardless of temperature.

With freezer-capable mobile devices, Australian food producers, transporters and retailers can automatically record the storage locations of all frozen inventory and products so they can be tracked by lot, supplier and best-if-used by dates, and traced to specific customer shipments or inventory locations. Cold storage-capable mobile computers can also help reduce costs and improve efficiency for businesses operating in the Australian food industry, especially in a product recall situation — if workers operate with paper production sheets, product tracing might take days, whereas with the use of automated traceability solutions it could instead take minutes.

For specialty food producers, such as organic farmers, an alternative traceability method often used is RFID cold storage tracking tags, which best position them to demonstrate the credibility of their products to global markets. For instance, RFID technology is being deployed in the organic beef sector to not only help ensure product quality but also to adhere to government food safety regulations. In Australia, the National Livestock Identification System in 2005 brought in legislation that mandated RFID tagging for cattle stock. As a result of this push, organic beef producers in the country are tagging individual animals with RFID, ensuring rapid and accurate traceability as they move through the livestock chain. Importantly, RFID technology is also helping organic beef producers to meet one of the key drivers identified by Farmers of Australia’s General Manager, Holly Vyner, as supporting growth in the organic food sector over recent years — buying food produced with animal welfare in mind. The ECOA Animal Welfare Task Force (AWTF) identifies in its publication ‘Animal Welfare on Organic Farms’ that in relation to cattle branding, “Cattle should not be branded (given it can be a painful procedure for the cattle); alternative methods of identification such as RFID tags should be used.”*

Ensuring a place in the global food industry

In cold storage settings, supply chain tracking tasks that might be very easy outside of these harsh conditions become all the more difficult. What can seem like minor problems — such as ensuring mobile devices have the required battery capacity to continue to do a particular job — can become onerous as the colder temperatures can sap batteries and delay productivity. Also, devices which aren’t properly equipped for usage in cold storage environments are at risk of failure due to condensation build-up within the device itself. Deploying devices that aren’t suited to cold storage environments will inevitably increase operating costs by reducing productivity, increasing errors and threatening on-time performance.

For Australian food producers, transporters and suppliers who are looking to operate in a global food industry, it is particularly important that they optimise their traceability performance to ensure they are able to keep up with the growing level of competition and regulations in the industry.